FAQs

Here you can see a list of our most Frequently Asked Questions organised by category. If your question is not listed, please feel free to submit a question via our contact form or call us on: +353 1 855 4489

Currently we offer car loans, annual loans, standard personal loans, special secured loans, welcome loans, debt consolidation loans and home renovations loan. You can read about these here.

Yes, we will lend to you for an imported vehicle provided you supply us with a copy of the log book within 3 mths of loan issue.

Upon qualification for your car loan, a cheque is payable to garage/car dealership. Alternatively, a copy of the log book must be supplied to us within 3 months of the loan being issued.

Typically, you will be stress tested if seeking an unsecured loan above €7,000.

To allow us to determine your ability to repay a requested loan, you must submit proof of income and your three most recent monthly bank statements.

In the case of a request for a home renovations loan in excess of €75,000 we will consider it on a case by case basis. Call our office on 018554489 to speak to one of our loan officers directly.

Yes, you are required to present a builder’s quote for at least 75% of the value of the loan being sought.

For all our current loan offerings Members have a choice of Fixed or Swift Rate loan repayments. With our fixed loan repayments Members loan repayments are the same each month. Of their monthly repayment, the majority is offset against the loan and interest. However, a designated portion of their repayment also goes into the Members shares. As their loan balance reduces, the portion going to their shares increases.

With our Swift interest loan repayment rate, repayments are also fixed. However unlike for our fixed loan repayment rate, the portion of repayments going into shares, for Members who select this option, remains static throughout the full loan term. Members who chose this rate will pay off their loan faster but will have less shares when they’ve finished paying off their loan.

For loan applications above €25,000 applicants are required to fill out a declaration of health form. We email or post this out to them along with their loan application form. They must then fill this out and return it fully completed and signed along with their application form by email or post.

In order to join ANSAC you’ll need to complete our membership form and provide the following:

  • Photographic Identification
  • Driver’s Licence, Passport or Defence Forces ID
  • Proof of Residence
  • Recent gas/electricity or telephone bill, recent bank/building society statement or TV licence
  • Proof of PPS Number

Yes, to activate your ANSAC account once your membership application has been approved, you’ll need to lodge €10 to your shares.  €1.27 of which will be automatically deducted as your nominal joining fee.

The common bond is the factor which unites all the members of your credit union - it is what all members have in common. The most usual common bonds are:

Community bond (where all the members live, and in some cases work, in a particular locality).

Occupational bond (where all members are in the same profession or occupation, or work for the same employer).

Associational bond (where all the members are in the same society or association).

Membership shall be limited to and consist of the signatories to the application to register the credit union and such other persons having the following common bond:

  • Membership of PDFORRA (Permanent Defence Forces Other Ranks Representative Association) and personnel who have membership of PDFORRA on retirement from the Permanent Defence Forces.
  • Membership of PDFREMA (Permanent Defence Forces Retired Enlisted Members Association)
  • Staff of ANSAC Credit Union Ltd.
  • A family member of a pre-existing qualified member. A family member can be any of the following, provided they reside on the Island of Ireland: father, mother, grandfather, grandmother, father-in-law, mother-in-law, spouse or civil partner, cohabitant, son, daughter, grandson, granddaughter, brother, sister, half-brother, half-sister, uncle, aunt, nephew, niece, first cousin, step-son, step-daughter, step-brother, step-sister, son-in-law, daughter-in-law, brother-in-law or sister-in-law.

as have been duly admitted members of the credit union in accordance with these rules and comply with such of the rules as relate to membership and including, if otherwise qualified, such other persons as were members of the unincorporated body known as A.N.S.A.C Credit Union Ltd., immediately before the date on which such body secured registration as A.N.S.A.C Credit Union Limited.

Yes, the children of ANSAC Members can open accounts with us. We offer Minor accounts to those under the age of 16. Offspring of ANSAC members over the age of 16 can join as an adult.

Adult family members must be resident at the same household as the ANSAC member. Minor family members however don’t have to live at the same address.

Yes, adult family members of ANSAC members can become members provided they are resident in the same household as the ANSAC members. Equally the children of ANSAC members can open an account with us. They are not required to live at the same address as the ANSAC member in question.

Yes, provided you are still a member on the day of your retirement from the defence forces you can remain a member of ANSAC. As a member you can also offer your services as an ANSAC rep and be nominated to serve on our board.

Our AGMs typically takes place towards the end of the year/start of the next one. However, we will provide you with written notification and publish the date on our social media accounts in the weeks before the meeting

At your credit union, you’re not just a customer, you’re a member of a successful financial co-operative.

And each share you hold in the credit union is worth €1. So, for every €1 that you save you are essentially purchasing one share in the credit union. You can withdraw your savings at any time provided they are not held in security against one of your loans. However, we would encourage you to keep up with regular savings. By doing so you can continue to receive dividends provided the credit union has generated a surplus in the given financial year.

Every year provided the credit union has generated a profit/surplus, this surplus is returned, after transfer to reserves, to its Members by way of annual dividend and in some years a loan interest rebate maybe returned to our borrowers.

Dividend is calculated on a daily basis on the share balances held during the financial year. The credit union financial year end is 30th September and dividends earned (if any) once approved at the AGM are lodged to every members account once a year.

Savings up to €100,000 are covered by the Deposit Guarantee Scheme which is administered by the Financial Regulator.

Member’s savings within certain limits are insured through our free Life Savings Insurance. You can read more on this here.

No, all members enjoy equal voting rights irrespective of the number of shares they hold. (1 member = 1 vote).

Provided the credit union has generated a surplus, dividends and possibly loans rebates, will be paid out in the days immediately following our AGM. They will automatically be lodged into your shares.

You can elect to enter our monthly members draw, which incurs a subscription fee of €8 per month, via our membership application form or by calling our office directly on 018554489.

  • 1st Prize €10000
  • 2nd Prize €5000
  • 3rd Prize €2500
  • 4th Prize €1500
  • 5th - 8th Prizes €500 ea
  • 9th - 23rd Prizes €100 ea.

Bonus Draws

Plus from time to time we may hold Bonus Draws in addition to our normal monthly draws. There is no additional cost for these draws and past prizes have included cars valued at up to €19,000.

We generate no profits from our members draws. All subscriptions are given back out as prizes. Overtime we may run a surplus on our monthly draws. When this occurs, we will schedule bonus draws at no extra fee. Past prizes have included cars valued at up to €19,000. Prizes may very depending on the surplus accrued.

The Annual Percentage Rate (APR) is a calculation of the overall cost of a loan. It’s expressed as an annual rate that represents the actual yearly cost of the funds borrowed. It takes into account all the costs during the term of the loan including the interest rate. This means that fees and charges are added to the loan amount before interest is calculated.

APR is calculated each year on the declining principal of a loan. The declining principal is the amount you still owe, not the original amount you borrowed. The higher the APR the more it will cost to borrow money.

This is a scheme that can provide compensation to depositors if a credit institution is forced to go out of business. It covers deposits held with banks; building societies; and credit unions. The maximum amount a credit union member can receive under this scheme is €100,000.

It is the discretion of the Board of Ansac Credit Union whether some of the Credit Union’s surplus in any given year should be issued in the form of an interest rebate of interest due or paid by members who have taken out one of our loan products.

An e-statement is an electronic version of your bank statement. It is formatted as a traditional bank statement, but is available as a portable document format file (PDF) via our web site.

E-statements are more secure than receiving a statement via traditional mail. The statement is stored on our secure servers and is only accessible via online banking. We will alert you via email when your statement is ready to view. Your statements are available as soon as they are generated instead of needing to wait for mail delivery.

You can opt-In for e-statements from the Online Banking module within your members area. Once you are in Online Banking, click in Subscription Services, select Yes, I wish to opt-in for Electronic Statements and click the Submit button.

Since the e-statement is provided to you as a portable document format (PDF) file, you can use your PDF viewer software to save a copy of the statement to your local computer. You can then back it up electronically for archival purposes. You can also print the statement on your local computer and archive the paper copy if you wish. As with all online banking and personal information, you should ensure your computer is secured.

Yes. The e-statement is delivered to you as a PDF file which you can print on your local printer.

You will need a PDF viewer program. You probably already have one installed. The most commonly used program is Adobe Acrobat reader. These are available to download for free from their makers' respective sites.

Adobe Acrobat Reader is one example of a PDF reader program. In order to view your e-statements you will need this or another PDF reader program installed on your computer. These programs are generally available for free download via the web.

You can download Adobe Acrobat reader from the Adobe web site.

If you want a paper statement, simply contact the office and we can have one posted to you.

Any Member of Ansac Credit Union (including those who have retired from the Defence Forces) can put themselves forward to volunteer and play active roles in our various committees.

To enquire call us on 018554489 or email info@ansaccu.ie

  • Gain skills & experience in a senior role of a professional financial service provider.
  • Receive education & training
  • A good opportunity for personal development
  • Form a sense of camaraderie with your fellow reps.
  • Work on developmental & business projects through our committees (Audit & risk, credit, investment, membership, nominations, strategic, credit control).
  • Give something back to the Defence Force community.
  • Can progress to board level over time.

Every year at our AGM, all present members are invited to elect board members from a selection of candidates who have been through our nomination process. Nominees must be eighteen years of age (18) and over, serving and non-serving and in possession of certain qualifications and skill sets that will benefit your credit union, such as Finance, Marketing, Health & Safety and Risk & Strategic Planning.

Nominations procedure

  1. Nominations for election must be completed on the relevant form.
  2. Completed nomination forms must be returned to the ANSAC Credit Unions office no later than the date specified. Any application form received after this date will not qualify.
  3. All prospective candidates, who have not completed Due Diligence in the previous 12 months, must attend a session in our ANSAC Credit Union office.

Current Account, from your trusted credit union is a full service account that allows you to access a range of facilities, such as receiving your salary, paying bills setting up direct debits and standing orders to make regular payments. You can operate your account online and using the mobile app.

With Current Account, from your credit union, you get a dedicated IBAN (International Bank Account Number). You also get a Mastercard Debit Card with Contactless payments which allows you instant access to your money so you can make a payment or withdraw money whenever or wherever you need.

You can open a Current Account in your sole name or in joint names with another person if you are a member of the Credit Union and resident in the Republic of Ireland. If you are aged between 12 and 16 years of age, we require the consent of your parent or guardian for you to open an Account.

If you are registered online with your credit union, you can open a Current Account in your sole name online.

If you are not registered online or wish to open a joint account, you will both need to drop into your credit union office.

To open your Current Account either online or in your credit union office, you will require one proof of identity and one proof of address.

Acceptable Proof of Identity:

  • Current valid signed passport/passport card
  • National EU Identity Card
  • Driving Licence – Full licence or learners permit

Acceptable Proof of Address*:

  • Bank, building society or credit card statement (paper/e-format)
  • Household utility bill (paper/ e format)
  • Revenue Commissioners current balancing statement or Notification of Determination of Tax Credit/Tax Notification

*Note: These documents must have been issued in the previous six months

A joint account can be opened but not online. Both parties to the account must call into your credit union office with their proof of identity and proof of address to sign the application form

Once your Current Account is opened you will receive a welcome letter from your credit union detailing your BIC and IBAN. You will need your IBAN to arrange to have your salary, benefits or other payments paid into your account and to set up payment of bills by direct debit etc.

If you are registered for online access your Current Account is immediately available to view and use online or on the mobile app. If you are not already registered for online access, you can register here.

As you would expect from your credit union, Current Account has simple and transparent pricing. A low monthly fee applies which cover unlimited Euro point of sale and contactless transactions, unlimited mobile and online banking and unlimited standing orders and direct debit processing. Full details of fees and charges are available here.

Yes. Account fees are calculated quarterly for quarters ending 31st March, 30th June, 30th September and 31st December. A fee notification will issue along with your quarterly statement, prior to fees being charged to your account. Fees are charged to members accounts on the 28th of April, July, October and December or where the 28th is not a business day, the next business day.

Full details of all applicable Fees & Charges are available in your CU office and on the website