Voted Number One for Customer Experience for a Record Breaking 11 Years

Credit unions have topped the national CXi Ireland Customer Experience league table for an incredible, record-breaking eleventh year.

Credit unions recorded an outstanding CX score of 8.16, comfortably exceeding the 8.0 benchmark for customer experience excellence. This compares with an average score of 6.91 across all organisations surveyed.  Credit unions are the only brand to have maintained a constant presence in the top ten since the survey began, a testament to the consistency of their CX excellence.