11 February 2026
LATEST SCAM ALERT
HIGH RISK PHISHING & IMPERSONATION SCAM CURRENTLY IN CIRCULATION:
Dear members,
We wish to advise that we have been made aware by another credit union of the below detailed phishing scam. We encourage you all to read the details and share them with others.
Overview of the Incident:
The member received a fraudulent text message claiming that long-standing credit union members were entitled to a €1,500 energy grant.
The text message included a malicious link.
When clicked:
• The member was taken to a fake webpage requesting:
o Three digits of their online banking PIN
o Followed by another three digits, capturing the full six-digit PIN
• They were then asked to complete a form providing:
o Name
o Date of birth
o Branch
o Member number
Approximately 20 seconds later, the member received a phone call from a fraudster posing as the Credit Union.
During the call, the fraudster:
• Claimed there was suspicious activity on the account
• Asked whether family members had access to online banking
• Said they would send a One-Time Passcode (OTP) to “verify details”
Because the fraudster was attempting to log in using the stolen information, the OTP genuinely issued from the credit union’s system.
Thankfully, the member became suspicious, ended the call, and contacted their credit union immediately. The account was secured before any loss occurred.
REDFLAGS TO LOOK OUT FOR:
• Unexpected texts offering grants, refunds, or energy credits
• Links requesting PIN digits or login credentials
• Follow-up phone calls claiming to be from the Credit Union
• Requests for OTPs or verification codes
• Pressure, urgency, or warnings of “suspicious activity”
NB! If you're ever in doubt of the authenticity of an email, sms or phone call purporting to be from us please end the communication immediately and phone our office directly on 018554489. This will also help share information of any scams with our wider audience of members and other financial institutions.
