Members Serving Overseas
Support for Members Serving Overseas
As a Credit Union dedicated to supporting members of the Defence Forces and their families, we understand the unique challenges of overseas service. Here we provide clear, practical guidance to help you manage your finances abroad — from savings advice and fraud awareness to accessing your account securely and connecting with your ANSAC Barrack Representative.
Important information
Need Support?
- Contact your Overseas ANSAC Rep: (Name, Phone No. & email address).
- Our chatbot is available on our website homepage.
- Contact our office: +35318554489 / info@ansaccu.ie or fill in an enquiry instruction form when you login to our online banking.
- Call Debit Card Services 24/7 using the number on the back of your card which is: 353 (1) 693 3333
FAQs
Have a question? See if it's answered below in our Frequently Asked Questions.
To access your ANSAC account while overseas, you can follow these steps:
1. Application Method: You can apply for an ANSAC loan online through our website or via the ANSAC App.
2. Access Funds: Once approved, you can access your funds via our online services.
3. Documentation: Ensure you have the necessary documentation ready, which may include proof of income and bank statements, especially if you are applying for an unsecured loan above €7,000.
4. No Early Repayment Penalties: Remember, there are no penalties for early loan repayments.
If you need further assistance, feel free to give us a call at (01) 855 4489, and a member of our team will be happy to help!
Yes, your ANSAC Debit Card will work while serving overseas. Here are some important tips to ensure hassle-free usage: Notify us that you'll travelling otherwise your card could get blocked/
Pay in Local Currency: When using your debit card abroad, opt to pay in the local currency rather than your home currency to avoid unfavourable exchange rates and additional fees.
Carry Local Currency: Consider carrying some local currency as a backup, especially in remote areas where debit card acceptance may be limited.
Keep Your Card Secure: Always keep your debit card within sight when making purchases to minimise the risk of theft.
Protect Your PIN: Be vigilant about shielding your PIN when using your debit card at ATMs or point-of-sale terminals.
Save Contact Details: Save our Card Services contact number (+353 1 693 3333) in your mobile phone for immediate access in case your card is lost or stolen.
For further advice on specific locations visit our Using Bank Card Overseas page.
Yes.
Before you travel register for online banking with us if you don't already have it.
Next we recommend that you make sure you know your ANSAC pin and membership number and have the App downloaded on your phone before you travel.
Provided you can go online on your phone you will be able to use the App as normal.
Yes the easiest way to apply for an ANSAC loan while serving overseas is via our App.
Again make sure that you're registered for online banking with us and that you know your ANSAC Pin, Membership number and have our App downloaded before you travel.
To do this we will require written instruction from you.
This can be provided via the 'Enquiry Instruction Form' available to you when you login to your online banking.
Alternatively you can send us in a letter as an attachment to an email to: info@ansaccu.ie
detailing your name, account number, date and the amount you wish to save to your shares via deduction at source.
Yes. It will work as normal.
Membership to ANSAC CU is available to all the extended family members of our existing members.
The most convenient way for them to sign up is via the ANSAC App. Alternatively they can find a printable paper form available on our website here
Membership to ANSAC CU is available to all the extended family members of our existing members. The most convenient way for them to sign up is via the ANSAC App. Alternatively they can find a printable paper form available on our website.
There are several ways to contact us. You can send us in an enquiry instruction form available when you log in to online banking, you can email us at info@ansaccu.ie
or
phone us during office hours 0035318554489 or make use of our online chatbot via our website homepage.
Yes.
To increase your saving before you go you will need to provide us with written instructions.
You can supply this via an Enquiry Instruction Form available to you when you log into online banking or send us a letter via email to info@ansaccu.ie or post to ANSAC Credit Union Limited, 18 Drumcondra Rd. Upper, Drumcondra, Dublin 9. including: your name, membership number, amount you wish to increase your saving by, date you want the payments to be updated from and your signature. Enquiry Instruction Form available to you when you log into online banking
Yes.
To decrease your savings before you come from your overseas tour you will need to provide us with written instructions.
This can be done via Enquiry Instruction Form available to you when you log into online banking.
Alternatively you can send us a letter via email to info@ansaccu.ie
or
post to
18 Drumcondra Raod Upper Dublin 9 detailing the following:
Your name, membership number, amount you'd like to decrease your shares by and when you want this to take effect and your signature.
